Shipping policy
Last updated: 10/21/2026
At Aeros, we want your +Steady to reach you quickly and safely. Every order ships directly from our fulfillment center in the United States. Here's what to expect once you place your order.
Where We Ship
We currently ship within the United States only.
Processing Time
Most orders ship within 24 to 48 hours of being placed. As soon as your order ships, you'll receive an email with your tracking number.
Delivery Time
Once shipped, orders typically arrive within 3 to 10 business days.
Shipping Costs
- Subscription orders. Free shipping on every order.
- One-time orders. Shipping is calculated at checkout.
Tracking Your Order
Enter the tracking number from your shipping confirmation email on our Track Order page to see where your order is.
Address Changes and Cancellations
Please double check your shipping address at checkout. If you need to change your address or cancel an order, email us right away at contact.tryaeros@gmail.com. Once an order is being prepared for shipment, we can't change or cancel it.
Incorrect Addresses and Unclaimed Packages
If a package is returned to us because the address provided was incomplete or incorrect, or because the package went unclaimed, we'll contact you to confirm your address. You'll be responsible for the cost of shipping it again. We can't refund or replace orders that are lost because of an incorrect address provided at checkout.
Lost, Damaged, or Incorrect Orders
If your package is lost in transit, or your order arrives damaged, defective, or incorrect, we'll make it right. See our Refund Policy for how to file a claim and the time frames that apply.
Contact
Aeros LLC
Email: contact.tryaeros@gmail.com
Address: 14701 W. 65th Way, Suite 5, Arvada, CO 80004