Questions, answered.

Answers about +Steady, your subscription, shipping and our 30-day money-back guarantee. Still have a question? Our contact page is always open.

How does Subscribe & Save work? +

Choose your quantity and turn on Subscribe & Save. Your order then renews automatically on a schedule that matches what you picked: 1 bottle every 30 days for $40, 2 bottles every 60 days for $75, or 3 bottles every 90 days for $105. That’s 20%, 25% or 30% off, and every subscription order ships free. Your next billing date is always shown in your account.

How do I skip or cancel my subscription? +

Log in to your account and choose skip or cancel, or email us through our contact page. There are no fees and no minimum number of orders. Just make sure to skip or cancel before your next billing date, since orders that have already been charged will ship as scheduled.

Which supply should I choose? +

One bottle lasts 30 days. Side effects tend to return in the weeks after each dose increase, and dose increases usually come about four weeks apart. That’s why many people choose 3 bottles: 90 days covers several dose increases, and it’s the lowest price per day at $1.17 on Subscribe & Save.

How long does shipping take, and what does it cost? +

Most orders ship within 24 to 48 hours, and delivery takes 3 to 10 business days after that. Subscription orders always ship free. For one-time orders, shipping is calculated at checkout. We currently ship within the United States only. You’ll get an email with your tracking number as soon as your order ships.

Can I change or cancel my order? +

Email us right away through our contact page and we’ll do our best. Orders move quickly, though. Once an order is being prepared for shipment, we can’t change or cancel it. If it’s your first order, it’s still covered by our 30-day money-back guarantee.

What if my order arrives damaged, or never arrives? +

We’ll make it right on any order. If your order arrives damaged, defective or incorrect, email us within 30 days of delivery with your order number and a photo. If your package is lost, contact us within 30 days of the estimated delivery date. Once your claim is approved, we’ll send a replacement or refund you in full.

What does the 30-day money-back guarantee cover? +

Your first order of +Steady, whether it’s a one-time purchase or the first shipment of a subscription. It covers any reason, including not noticing a difference, and it covers opened bottles. The guarantee applies one time per customer, so later orders and subscription renewals aren’t included.

How do returns and refunds work? +

Email us within 30 days of delivery with your order number, and we’ll send your return instructions. Ship the bottles back to us (return shipping is paid by you), and once they arrive, we’ll refund your original payment method. Allow a few business days for your bank to post it. Please contact us before sending anything back, since unauthorized returns can’t be refunded.

Can I take +Steady with my multivitamin or other supplements? +

Often, yes, but check the overlap first. Each serving has vitamin D3 (50 mcg), iron (18 mg) and zinc (20 mg). Taking +Steady with a multivitamin can push some of those close to their daily upper limits. +Steady isn’t a full multivitamin, since it has no vitamin A, vitamin C or calcium. Bring your labels to your pharmacist or doctor, and they can tell you what to keep.

Is +Steady right for everyone? +

Not always. Talk to your doctor before taking +Steady if you’re pregnant, nursing or trying to conceive, are under 18, have a medical condition, or take a blood thinner or other prescriptions. +Steady contains iron, so if you’ve been told to avoid extra iron, it may not be the right fit. Keep it out of reach of children.